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Contact Us

Frequently Asked Questions
A) Customer Care/Business Hours
B) Tell the Prez!
C) Tracking your Order
A) Customer Care/Business Hours (CSCU02)
How To Reach Us
Reaching us is easy. Simply email us and we will make every effort to respond to you within 24 hours (Weekdays).

By Email

By Mail

You may write to us at:
Greenfeet
275 Fairchild Ave., Unit #107
Chico, CA 95973

By Phone

You can call us at 1-888-562-8873 (888-5-NATURE(U.S. only)) or 530-894-5255.

By Fax

Our main fax number is 530-894-5270.

 

Business Hours

Customer Service Hours
(Pacific Time Zone)

Monday - Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

If we're not in the office - please email us at service@greenfeet.com, and we'll respond as quickly as possible.

We hope you enjoy your Greenfeet experience.

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B) Tell the Prez! (CSAU01)
Have something to say? We want to hear. Email The Prez at theprez@greenfeet.com and let her know what's on your mind.
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C) Tracking your Order (CSSG04)
There are a couple of ways to look up your order. First, if you know your order number and type of transaction (i.e. orders, quotations or returns), you'll enter the order number and click on the "Submit" button. Second, if you want to view multiple orders, or can't remember the order number, enter the purchase order number or select the display type from the drop-down list and choose the desired dates. All of the orders you've placed with us since 0ctober 2005 (both through the web and through other means) are listed. Click on the number of the order you want to check, and the order details will be displayed along with any tracking numbers for the shipments that have been sent. To track the shipment, you must go to the web site of the shipping carrier. If the tracking number provided is highlighted, click on it, and it will take you to the appropriate tracking website.
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